1. Using Our Website

These Terms and Conditions govern purchases and use of the Lost In Dune Time website. Please read them before placing an order.

You must be legally able to enter into a contract or have a parent or guardian make the purchase on your behalf. You agree to provide accurate billing, shipping, and contact information.

2. Products and Descriptions

We sell clothing, retail merchandise, and artwork. Please review each product’s description, measurements, materials, and care instructions before purchasing.

We make reasonable efforts to accurately display our products. Colors may vary depending on your screen settings. Handmade and original artwork may have minor variations in texture, finish, or appearance consistent with the product description. These variations do not excuse defects or material differences from what was advertised.

Frames, accessories, and display items shown in photographs are included only when expressly stated in the listing.

3. Prices and Payment

Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are displayed at checkout before you submit your order.

Payment must be authorized before an order is processed. Prices and promotions may change for future purchases.

If a material pricing or listing error affects your order, we will contact you to explain the error and offer the choice of proceeding on corrected terms or cancelling for a full refund. We will not charge an increased amount without your agreement.

4. Orders and Availability

An order confirmation acknowledges receipt of your order. Orders remain subject to payment verification and product availability.

If we cannot fulfill an order because an item is unavailable, we will notify you and promptly refund the amount paid for the unavailable item, including applicable taxes and related shipping charges. We will not substitute another product without your consent.

5. Shipping and Delivery

Available shipping destinations, charges, and estimated shipping times are provided in the product listing or at checkout. Custom and made-to-order items may have longer processing times, which will be disclosed before purchase.

We will ship within the stated timeframe or, if no shipping timeframe is stated, within 30 days after receiving a properly completed order. If we cannot ship on time, we will notify you, provide a revised shipping estimate, and offer the opportunity to consent to the delay or cancel for a prompt refund, as required by law.

Carrier delivery estimates are not guaranteed unless expressly stated. If an order is lost, arrives damaged, or is not delivered, please contact us so we can investigate and arrange an appropriate resolution.

Please verify your shipping address before submitting your order. Additional shipping charges resulting from an incorrect address you provide will be discussed with you before reshipment.

6. Returns and Refunds

All clothing, merchandise, and artwork sales are final for changes of mind, sizing choices, or personal preferences. We do not offer returns or exchanges for those reasons.

This policy does not exclude remedies for defective, damaged, incorrect, or materially misdescribed items, or any cancellation or refund rights provided by law.

If there is a problem with your purchase, contact [customer service email] promptly with your order number, a description of the issue, and photographs if available. Please retain the item and packaging while we review the issue.

We will arrange an appropriate remedy, which may include a replacement, repair, or refund, depending on the circumstances and applicable law. We will cover reasonable return shipping costs for defective, damaged, or incorrect items when a return is required.

Refunds will generally be issued to the original payment method. Your payment provider may require additional time to post the credit.

7. Custom and Commissioned Artwork

For custom or commissioned work, the agreed specifications, price, payment schedule, production timeframe, revision allowance, and cancellation terms will be provided in writing before work begins.

Please review and approve any requested proofs or specifications carefully. Changes requested after approval may involve additional charges or time, which must be agreed upon before the changes are made.

Custom items are final sale for changes of mind, subject to any cancellation terms agreed in writing and rights provided by law. Our responsibility for defects, damage, or failure to meet agreed specifications remains in effect.

8. Artwork and Intellectual Property

Purchasing physical artwork or merchandise transfers ownership of that physical item. It does not transfer copyright, reproduction rights, or commercial licensing rights unless the copyright owner expressly agrees in writing.

Copyright and other intellectual property rights remain with the applicable artist, creator, or rights holder. Except as permitted by law or written permission, you may not reproduce artwork, print it on merchandise, or use it commercially.

Website photographs, text, graphics, logos, and designs are owned by or licensed to Lost In Dune Time and may not be used without permission except as allowed by law.

9. Acceptable Website Use

You may not use this website for unlawful or fraudulent purposes, interfere with its operation, introduce malicious software, or attempt to access private systems or customer information without authorization.

10. Privacy

Our [Privacy Policy link] explains how we collect, use, and share personal information. Please review it before submitting personal information through our website.

11. Customer Rights

Nothing in these Terms excludes or limits consumer rights, warranties, or remedies that cannot lawfully be excluded or limited. Our product descriptions and express promises remain applicable to your purchase.

12. Indiana Law and Disputes

These Terms are governed by Indiana law, except where